Berkshires Untold Hotel - Lenox

Fairly clean, brand-new hotel, I loved nicely decorated rooms and superfriendly staff. Booked a room with 2 beds. The location was convenient, in the middle of jackson.

The room was stylish, but the lack of dinner service after 8 pm was frustrating.

great spot for a day tour

Charming hotel, good atmosphere, with a very beautiful lobby and dinner site reminiscent of 70s luxury that makes you feel right at home. The free parking and 24-hour reception make it convenient for exploring the area.

Nothings

The PTAC heating and cooling unit rattled away with noise. Trying to watch TV was frustrating due to freezing channels on Apple TV, and learning about a hidden remote for standard cable only while checking out seemed like poor communication. The reliance on QR codes for most services struck me as impersonal. I prefer a physical phone in the room for direct contact.

The location was fantastic. The outdoor garden was a lovely spot for relaxation, and the staff were helpful and responsive. The room was stylish and the Le Labo soap was a good touch.

The Standard King room was stylish and so comfy. The bed and pillows? Absolute bliss! The bathroom was clean and modern with nice tiles and a glass door. The added touch of bathrobes was nice too. Only downside was the bar area being closed when we wanted to chill there.

The grounds are beautifully landscaped and create a relaxing atmosphere. The room was stylish and very clean. Staff were friendly and quick to help. The outdoor seating area is perfect for unwinding. I enjoyed the Le Labo amenities provided.

The boutique experience stood out with charming design elements and quality materials used throughout the hotel. The homemade pastries at breakfast were good, though the overall breakfast menu felt somewhat limited. While the outdoor and indoor spaces invited relaxation, the room was too small for a group of four was great. The bar's closure due to a private event was disappointing, as we had planned to enjoy that area .

this beautiful hotel features an really good lounge area and gets extra points for its pet-friendly policy

Cozy ambiance, friendly staff, excellent cocktails.

The stay had a welcoming ambiance with friendly staff, and the rooms were cozy although a bit lackluster compared to hotel standards. The heating unit was noisy, and the service could be improved. Still, some parts of the experience were enjoyable, making it decent overall.

Had a great time. the decor was beautiful, the orange cake dessert was a standout, and the warm ambiance made it a cozy retreat. Would choose again!

minute drive to Lenox, cute decor, comfy beds, well-equipped rooms, friendly staff.

This place is conveniently located near Lenox and Berkshires, situated in the middle of Jackson, and the room with 2 beds was enjoyable.

I stayed in a double room that had 2 beds, which were nicely furnished and decorated 🌟 the staff was super friendly and approachable throughout my entire stay.

Comfortable room with 2 well-made beds. The staff was friendly and the location was absolutely stunning! 🌄